HOTELHOTEL INSIGHTINTERVIEW

Novotel Living Bangkok Sukhumvit Legacy’s Guiding Force: GM Richard Grandis Shares His Vision

At Novotel Living Bangkok Sukhumvit Legacy General Manager Richard Grandis isn’t just running a hotel, he’s crafting an experience. With a deep belief in human connection and a love for Bangkok’s vibrant mix of old and new, he’s reimagining what it means to feel at home while traveling. Think modern design meets cozy comfort, all wrapped up in the famous Thai hospitality that makes guests feel like they belong.

Building a Hotel with Heart

For Richard, the best part of his job is shaping a place that feels alive with culture and community. You’ll often find him chatting with guests in the lobby or brainstorming with his team because to him, leadership isn’t about sitting behind a desk. It’s about being present, listening, and empowering his staff to go the extra mile.

Why Extended-Stay Travel is Booming in Bangkok

With more people blending work and travel, longer stays are becoming the norm, especially in a buzzing city like Bangkok. The challenge? Making sure guests have both flexibility and that personal touch. Novotel Living Bangkok Sukhumvit Legacy strikes the perfect balance, offering apartment-style comfort with hotel-quality service. Whether someone’s staying for a week or a month, Richard wants them to feel settled, not just accommodated. 

What Makes Thai Hospitality So Special

Ask Richard what sets Bangkok apart, and his answer is simple: It’s the people. From the friendly street vendors to the hotel team, warmth is woven into everyday life here. You don’t just get great service, you get real connections, he says. “That’s what turns a good trip into an unforgettable one.” 

At Novotel Living Bangkok Sukhumvit Legacy, Richard and his team aren’t just hosting guests, they’re welcoming them into a space that feels like home, with a little extra Thai magic along the way.