Ambar Mazumdar: Leading Chanalai Hotels and Resorts to New Heights with Expansion to Khao Lak
With over three decades of experience in the hospitality industry, Ambar Mazumdar CHA, Chief Executive Officer of Chanalai Hotels and Resorts, continues to redefine leadership through strategic innovation and a passion for creating guest-focused environments. Under his stewardship, Chanalai Hotels & Resorts has not only established itself as a market leader in the 4-star category across Kata and Karon, Phuket, but has also taken bold steps toward expanding its portfolio, solidifying its reputation as a powerhouse in the hospitality sector.
One of Ambar’s most notable achievements has been the success of Chanalai Romantica Resort, which has earned the prestigious titles of #1 hotel in Phuket and #3 in Thailand on TripAdvisor. This recognition is a testament to the resort’s dedication to delivering exceptional guest experiences, as well as Ambar’s ability to empower his team to consistently exceed expectations.
Chanalai Hotels & Resorts now comprises four distinctive properties in Phuket, offering a total of 629 rooms, each tailored to cater to a wide range of travelers. Chanalai Garden Resort, located on an elevated site overlooking Kata Bay, is renowned for its family-friendly services, including family rooms, interconnecting rooms, two swimming pools (with a dedicated kids’ pool), and a kids’ club, making it the perfect retreat for families and couples. Chanalai Flora Resort, situated in the heart of Kata, blends traditional Thai design with modern convenience, offering a central location near local shops, restaurants, and the beach. Its two outdoor swimming pools and pool-access rooms provide an ideal mix of authenticity and comfort.
For adults seeking tranquility, Chanalai Romantica Resort offers a peaceful, adults-only escape with elegant pool-access rooms and romantic décor, making it a popular destination for couples and honeymooners. Complementing the group’s portfolio is Chanalai Hillside Resort, near Karon Beach, which provides affordable comfort with spacious rooms, modern décor, and a rooftop swimming pool offering partial sea and hill views. With its serene location, the resort appeals to budget-conscious travelers and independent adventurers.
Ambar’s leadership has not only elevated Chanalai Hotels & Resorts in Phuket but has also paved the way for the group’s expansion into new markets. His strategic foresight played a pivotal role in suggesting and facilitating a partnership with Marriott International to develop the Khao Lak Marriott Beach Resort & Spa. This new property, situated in the serene coastal region of Khao Lak, combines Marriott’s global standards with Chanalai’s commitment to authentic Thai hospitality. This collaboration marks a significant milestone for the group, extending its reach beyond Phuket to one of Thailand’s most sought-after destinations.
“Khao Lak represents a natural step forward for Chanalai as we expand our footprint,” Ambar shares. “The partnership with Marriott International allows us to blend international expertise with our core values of warm, guest-focused hospitality, ensuring that we continue to create meaningful experiences for travelers.”
For more information about Khao Lak Marriott Beach Resort & Spa, visit www.marriott.com/hktmk.
The group’s achievements are reflected in the 34 industry awards it has received under Ambar’s leadership, including the Best Customer Service (Silver) Award by TUI Nordic Blue and recognition as the Best Family Resort by the World Luxury Hotels Awards. These accolades highlight his commitment to enhancing service standards, driving financial growth, and creating lasting guest experiences.
The group’s achievements are reflected in the 34 industry awards it has received under Ambar’s leadership, including the Best Customer Service (Silver) Award by TUI Nordic Blue and recognition as the Best Family Resort by the World Luxury Hotels Awards. These accolades highlight his commitment to enhancing service standards, driving financial growth, and creating lasting guest experiences.
“Leadership is about more than numbers; it’s about people,” Ambar says. “At Chanalai, we focus on building environments where both guests and employees feel valued and inspired. That’s the core of everything we do.”
As Chanalai Hotels & Resorts continues its journey of growth, Ambar remains committed to exploring new opportunities while upholding the values of authenticity, innovation, and guest satisfaction. Whether leading the group’s flagship properties in Phuket or driving its expansion into Khao Lak, Ambar’s vision is firmly rooted in creating memorable experiences and setting new benchmarks in hospitality.
For more information Chanalai Hotels and Resorts, please visit www.chanalai.com.
